Private Policy

RA Trading Supplier, trading through the SkinnyLove website, is committed to respecting and protecting the personal information of its customers.

This Privacy Policy explains how we collect, use, and protect personal information when customers contact us, submit enquiries, or place orders through our website.

We collect personal information only where necessary to respond to enquiries, process orders, arrange deliveries and fulfil our legal obligations.

We do not use customer information to send promotional or marketing messages.

Information We Collect

When you contact us or place an order through our website, we may collect the following personal information:

Your name and surname.
Your email address.
Your telephone or mobile number.
Your delivery address.
Details of the products you order.
Any information you voluntarily provide through our contact or order forms.

How Long We Keep Your Information

We retain invoices and receipts for a period of 10 years in accordance with our business record-keeping practices and applicable legal obligations.

Other personal information is retained only for as long as reasonably necessary to process orders, arrange deliveries, respond to enquiries, resolve any issues and meet applicable legal requirements.

Personal information may also be processed or stored by service providers operating our website. Such information is handled in accordance with applicable data protection requirements.

This information is used to respond to enquiries, process orders, arrange deliveries and provide customer assistance.

We may use trusted third-party service providers to operate our website and securely process or store information necessary for these purposes.

Data Protection and Your Rights

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

In accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, where legally permitted.
Request restriction of, or object to, certain uses of your personal information.
Request the transfer of your personal information where applicable.

To exercise your rights or raise any questions about how your personal information is handled, please contact us using the details provided on our Contact Us page.

You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.

Legal Basis for Processing Personal Information

We process personal information only where there is a lawful basis for doing so under the General Data Protection Regulation (GDPR).

This includes:

Contractual necessity: To process customer orders, arrange deliveries and fulfil our obligations to customers.
Legal obligations: To maintain invoices, receipts and other records required by applicable law.
Legitimate interests: To respond to customer enquiries, provide customer support and manage our business operations, where these interests do not override individuals' rights and freedoms.

We do not use customer personal information for direct marketing purposes.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain security and improve website performance.

Some cookies are necessary for the website to function correctly, including features such as shopping carts and order processing.

Where cookies or similar technologies require consent under applicable law, visitors will be given the opportunity to provide or refuse consent before those technologies are used.

Visitors can also manage or delete cookies through their browser settings.

If you have any questions about this Privacy Policy, how your personal information is handled, or wish to exercise your data protection rights, please contact:

RA Trading Supplier – SkinnyLove

Email: ratrading87@gmail.com

Telephone / WhatsApp: +356 7721 0387

Location: Malta

We will respond to privacy-related enquiries in accordance with applicable data protection legislation.